What we collect
We collect information you submit through our forms, including contact details, family-history facts, countries of interest, and messages. If you later engage us for research, we may request additional records needed for the agreed work.
How we use it
We use submitted information to respond to inquiries, perform requested research, prepare service scopes, maintain client records, improve the service, and send optional updates where you have chosen to receive them.
Retention and security
We retain information for as long as reasonably needed for the purpose it was collected, contractual or legal obligations, dispute resolution, and recordkeeping. We use reasonable administrative and technical safeguards, but no internet transmission is risk-free.
Contact
Questions about privacy can be sent to christopher@jacksonandschwab.com.